> ## Documentation Index
> Fetch the complete documentation index at: https://help.hflow.pro/llms.txt
> Use this file to discover all available pages before exploring further.

# CSV imports and undo

> Review past student and assessment CSV uploads, download the original file, and undo a single import when nothing has changed since.

**CSV Imports** lets organization **owners** and **admins** see every student and assessment CSV upload for your school, download the file that was uploaded, and, when hFlow can safely reverse the batch, **undo** that one import.

Undo is **not** a general “restore my data” tool. It only reverses **one specific import**: rows the file **created** are removed, and rows it **updated** are put back to how they were **immediately before** that upload. Other students, assessments, and settings are not touched.

<Note>
  **Teachers** do not see **Configuration → CSV Imports**. If you imported a file and need it reversed, contact your hFlow **owner** or **admin** right away, and avoid editing roster or assessment data tied to that upload until they have checked undo. See [Troubleshooting: Wrong CSV or need to undo](/hflow/troubleshooting#wrong-csv-import-or-need-to-undo-an-import).
</Note>

## How to open CSV Imports

1. In the header, open **Configuration**.
2. Choose **CSV Imports**.

You see two tables: **Student imports** and **Assessment imports**, newest first (up to the most recent uploads hFlow keeps on this screen).

## What each row shows

* **Date** and **Uploaded by**: who ran the import and when.
* **Records**: rows in the file; **Success / Failed**: how many applied versus skipped.
* **Created / Updated**: new records versus existing records changed by the file.
* **Status**: import result, or **Undone** with date and summary after a successful undo.
* **File**: download icon for the original CSV (when hFlow still has a copy).
* **Actions**: **Review undo** when undo is still available.

## When an import **can** be undone

Undo is offered only when **all** of the following are true:

1. The import **finished successfully** with at least one successful row.
2. hFlow recorded a **change journal** for that upload (imports from before this feature shipped show as unavailable).
3. The import has **not** already been undone.
4. **Nothing tied to that batch has changed since the import**: see examples below.

When you click **Review undo**, hFlow runs a safety check first. If undo is allowed, you see exactly what will be removed and what will be restored before you confirm.

### When undo works

| Situation                                                                                                                                | Why undo is allowed                                 |
| ---------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------- |
| You imported **new** assessment scores and no one has opened or edited those rows since                                                  | Created assessments still match what the CSV wrote. |
| You imported assessments that **updated** existing BOY/MOY/EOY rows and scores are unchanged                                             | Updated rows still match the import snapshot.       |
| You imported students that **only created** new roster rows and no one added assessments, goals, or accommodations for those enrollments | No post-import data on those enrollments.           |
| You imported a student file that **only changed class/section** assignments and those assignments were not edited again                  | Enrollment class values still match the import.     |

### When undo is blocked

| Situation                                                                                                  | What usually blocks undo                                |
| ---------------------------------------------------------------------------------------------------------- | ------------------------------------------------------- |
| You imported assessments, then a teacher **edited one score** in the gradebook or on a student’s home page | That assessment was changed after the import.           |
| You imported assessments, then someone **deleted** one of the imported rows                                | A created assessment no longer exists as imported.      |
| You imported **new students**, then entered **assessments** (or goals/accommodations) for them             | New enrollments now have data outside the import batch. |
| You imported students and someone **enrolled the same student in another year** outside that file          | The student has enrollments outside this batch.         |
| You imported a file that **updated class**, then moved a student to a **different section** in the app     | Class assignment was changed after the import.          |
| You imported a file that **updated external student ID**, then changed that ID again                       | External ID no longer matches the import snapshot.      |
| The upload **failed** or every row **failed**                                                              | Nothing successful to reverse, or no journal.           |
| The import is **older than the undo feature**                                                              | No change journal (status unavailable).                 |
| Someone already **undid** this import                                                                      | Undo can only run once per upload.                      |

Undo works best **soon after** the import, before staff add or edit related roster or assessment data.

## How to undo an import

1. On **CSV Imports**, find the row and click **Review undo**.
2. Wait while hFlow checks whether undo is still safe.
3. If undo is **not** available, read the listed reasons and close the dialog. You may need to fix data manually or re-import a corrected file.
4. If undo **is** available, read the summary (what will be deleted and restored).
5. Click **Undo import** to confirm.

After undo completes, the row shows **Undone** with a short summary. The action is **permanent**. hFlow does not offer “undo the undo.” To get the data back, import the CSV again (or a corrected file).

For **assessment** undo, tier placement may **recalculate** for affected students after scores are removed or restored.

## Download the original CSV

Click the **download** icon on a row to open the CSV that was uploaded for that import (when storage is still available). Use this to compare what was sent, fix rows offline, or re-import after an undo.

## Admin vs teacher

| Role        | CSV Imports screen | Undo                                                            |
| ----------- | ------------------ | --------------------------------------------------------------- |
| **Owner**   | Yes                | Yes                                                             |
| **Admin**   | Yes                | Yes                                                             |
| **Teacher** | No                 | No. Ask owner or admin; do not edit affected data while waiting |

Teachers can still run **Import CSV** from **Students** or **Assessments**. The results screen reminds you to contact an owner or admin if the whole batch needs to be reversed.

## Related guides

* [Add Students (Manual + CSV)](/hflow/students/add-students)
* [Assessments: Import from CSV](/hflow/assessments#import-assessments-from-csv)
* [Data exports](/hflow/configuration/data-exports): periodic ZIP backups of org data (not the same as undoing one CSV)